This privacy notice explains how Cycle Savvy handles personal data for website use, service inquiries, and bicycle workshop requests. It is intended to help you understand what we collect, why we use it, and how you can exercise your choices and rights.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
You may have the right to request access to your data, ask for correction of inaccurate information, object to certain processing, or request deletion where applicable. Some requests may be limited if we must keep information for service completion, legal compliance, or security purposes.
To protect your information, we may ask for details that help verify your identity and locate the relevant record. We will review the request, explain any limitations that apply, and respond within a reasonable timeframe under applicable law.
Inquiry and service records are retained for the period needed to manage the request, complete the work, maintain service history where relevant, and meet legal or accounting requirements. When data is no longer needed, it is deleted or anonymized in a reasonable manner.
If we make material changes, we will update this page and may provide additional notice where appropriate. The version in effect is the one posted at the time you review the policy.
We may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the site.
We receive data when you use the contact form, email or phone us, or visit the website. Technical information may also be collected through normal website operation, including security and delivery functions.
Essential cookies support basic site operation, security, and technical delivery. Preference cookies help remember your privacy choices. We do not confirm analytics or marketing cookies for this site.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
We use personal data to respond to inquiries, arrange bicycle intake, assess service needs, prepare scope and quote information, carry out repairs and adjustments, complete quality checks, provide service summaries, maintain website security, and support technical delivery. We may also use data to manage privacy preferences and meet legal or recordkeeping obligations.
We may share limited data with service providers that support website hosting, technical delivery, communications, or related operational tasks. These parties may process data only for the services they provide to us and are expected to handle it appropriately.
We may disclose personal data when required to comply with applicable law, respond to lawful requests, protect our rights, or address security and fraud concerns. Any disclosure is limited to what is reasonably necessary for that purpose.
